Privacy Policy

Yelo Ribon respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and share your information when you visit yeloribon.ie, make a purchase, contact us or otherwise interact with our business.

Who We Are

Yelo Ribon is an independent ladies’ fashion boutique based at:

Yelo Ribon
13 Upper Main Street
Buncrana, Co. Donegal
F93 RD90
Ireland

Email: yeloribonmarketing@gmail.com
Phone: 087 262 5451

For data-protection purposes, Yelo Ribon is responsible for the personal information described in this policy.

Information We Collect

Depending on how you use our website or services, we may collect:

Your name, billing address and delivery address
Your email address and telephone number
Order, payment and transaction details
Account and customer-profile information
Information you provide when contacting us
Marketing preferences and email-subscription choices
Device, browser, IP address and website-usage information
Cookie and similar tracking information

Payment-card details are processed securely by our payment providers. Yelo Ribon does not receive or store your complete card information.

How We Use Your Information

We may use your personal information to:

Process and deliver your orders
Provide Click & Collect
Process payments, refunds and returns
Contact you about an order or enquiry
Create and manage your customer account
Detect and prevent fraud or misuse
Improve our website, products and customer experience
Maintain business, tax and transaction records
Send marketing communications where you have consented or where otherwise legally permitted
Comply with our legal obligations

Our Legal Bases

Where applicable under data-protection law, we process your information because:

It is necessary to fulfil our contract with you
We must comply with a legal obligation
It supports our legitimate business interests
You have given us consent

You can withdraw your consent to marketing communications at any time.

Shopify

Our online store is hosted by Shopify. Shopify processes certain personal information to provide the website, checkout, payment and ecommerce services used by Yelo Ribon.

Shopify may process information in countries outside Ireland or the European Economic Area using appropriate data-protection safeguards.

For more information about Shopify’s privacy practices, visit Shopify’s Privacy Policy.

How We Share Information

We may share information only where reasonably necessary with trusted service providers, including:

Shopify and our ecommerce providers
Payment processors
Delivery and postal companies
Website hosting and technical-support providers
Email and marketing-service providers
Analytics, fraud-prevention and security providers
Professional advisers, regulators or authorities where legally required

We do not sell your personal information.

Service providers may only use your information to provide their services or as otherwise permitted by law.

International Transfers

Some service providers may process information outside Ireland or the European Economic Area.

Where required, appropriate safeguards are used to protect personal information transferred internationally.

Marketing Communications

If you subscribe to our mailing list or agree to receive marketing, we may contact you about new arrivals, promotions, sale events and boutique news.

You can unsubscribe at any time by clicking the unsubscribe link in an email or contacting yeloribonmarketing@gmail.com.

Unsubscribing from marketing will not prevent us from sending essential messages concerning an order or customer-service request.

Cookies

Our website uses cookies and similar technologies to:

Keep the website and checkout functioning
Remember your preferences
Understand website traffic and performance
Improve the shopping experience
Support advertising and marketing where consent has been provided

Where required, non-essential cookies will not be used until you provide consent.

You can review or change your choices through the cookie banner or the Cookie Preferences link on our website. You can also control cookies through your browser settings, although disabling essential cookies may affect website functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions and provide customer service
Maintain financial, tax and business records
Resolve disputes
Prevent fraud
Meet legal and regulatory obligations

Retention periods may vary depending on the type of information and why it was collected.

Data Security

We use reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

No online system is completely secure, but we work with reputable providers and take appropriate steps to protect customer information.

Your Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Ask us to correct inaccurate information
Request deletion of certain information
Restrict or object to certain processing
Request a portable copy of certain information
Withdraw consent
Make a complaint to a data-protection authority

To exercise your rights, email yeloribonmarketing@gmail.com. We may need to verify your identity before completing a request.

You can also contact Ireland’s Data Protection Commission through dataprotection.ie.

Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change.

The latest version will always be published on this page with its updated date.

Contact Us

For questions about this Privacy Policy or how we handle personal information, contact: